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Sales Force Automation |
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Sales Force Automation Systems (SFA ) , typically a part of a company’s customer relationship management system, is a system that automatically records all the stages in a sales process. In this entire process, our instruments can directly feed in all the information regarding the amount of goods required, where these goods are required the most and supply these goods faster. The benefits of this system are undeniable:
- Arming your Mobile Sales Force by means of automating order capture, storage and transfer for processing. This is to ensure correct, speedy and systematic despatch of goods.
- Increasing efficiency of the Sales Reps., not just to sell but also capture Consumer Likings, trends in the market and competition info.
- Improving stock visibility by timely and effective Sales, Outlet Stock moving and returns, thus improving the over-all sales of products
- When salespeople spend more time with customers they can:
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- Provide better customer service.
- Earn the trust and loyalty of customers.
- Retain more customers and encourage repeat business.
- Promote merchandising efforts on site at the store.
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With Intercode Sales Force Automation Solutions, you can make your sales more productive outside the office. Our enterprise digital assistants, mobile computers, wireless LANs and productivity-enhancing applications will give you the necessary edge in today’s hyper-competitive market. |
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Route accounting |
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One of the most ubiquitous business functions is route accounting or direct store delivery (DSD) -- that is, the regular delivery of a vast array of FMCG to retail stores around the country. Soft drinks, beer, bottled water, potato chips, bread, cigarettes, magazines, and newspapers all need to be delivered and accounted for on a daily basis. A new wave of sophisticated route accounting systems is about to be deployed by us to gain a new edge in this hyper-competitive industry. We will automate the entire process, which will simplify the entire demand and supply chain. The process involves:
- Tracking the entire Van Sales operation by ensuring stocks loaded onto vans, sold and returned from the field are correctly accounted.
- Customer outstanding are collected and no over-stocking of goods are done at Customer Outlets.
- Journey Plans are maintained and strictly adhered to for systematic and timely customer visits.
- Hand-Helds are used instead of Pen and Paper to create Sales Documents like Invoices, Receipts, etc.
- Documents are printed on the field using Portable Terminals and Printers.
- Credit Limits of customers are tracked so that Salesmen cannot oversell.
- Documents are printed on field using Portable Terminals and Printers.
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Pre-Sales |
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We automate the entire process of presales for you. With the help of our equipments and mobility tools, you can now collect orders from your customers much efficiently and speedier. The benefits include improved productivity through automated inventory management and increased efficiencies by eliminating stocking errors and paperwork.
The sales representative will reach the customer equipped with our instruments. Instead of collecting the information and recording it on a sheet of paper, the representative can now directly feed the information into the equipment. This information is directly updated at the data centre and the necessity of the customer can be catered to more efficiently. With the necessity of the customer known, you can deliver better service to them. The customer will no longer complain about delayed service and delivery. Order management will become more efficient and smooth working.
For direct store delivery operations, each driver is provided with an automated tool to track inventory, record deliveries and wirelessly print invoices to a portable printer. Upon the driver's return, route information is quickly and efficiently uploaded to the host computer via the wireless LAN.
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