Retail is already India’s leading industry and organised Retail growing at a breathtaking pace. Many international players are already here or planning to enter India very soon. In addition, many large Indian business houses are also getting into the fray. The retail industry is therefore, poised for an explosive future with exciting new formats coming in. Also, government policies are becoming more and more favourable. With large international chains wanting a piece of the piece, the mantra is – Grow Big Fast OR Perish!  

Some of the challenges that the retail industry faces are that all shelves need to be adequately populated with the right products,abd there need to be accurate and informative tags on products and shelves. Other imperatives are smooth uninterrupted consumer flow through aisles and bill counters, adequate exposure for products, security of products, assets and workers and cost efficient Inventory Management.

Hence, there is a requirement for high quality automation solutions and consumables to fuel this growth along with the key enablers of technology and standardization. Technology allows scaling & fast up gradation and increase of scope in terms of offerings to the market.

Our Retail Automation Solutions

Intercode offers the widest spectrum of retail automation products in India, with a complete range in RFID for the retail segment form world leaders in retail automation such as Symbol, Sato, Ekahau, and Axcess Inc. All these world leaders have chosen us because of our unwavering commitment to long term retail focus, our pan-national presence, both for sales and support and our solid reputation, experience and people.

Our solutions range across various technologies for front-end and back-end requirements using Bar Coding, RFID, Mobile Computing, and Biometrics. Our solutions combine ease of use and operational excellence and can interface with any back end – Oracle, SAP, etc., thus providing front-end flexibility & reach and back-end data interface.

Our retail automation solutions include:

Supplier / Warehouse Operations Warehouse Management Solutions Inventory Management Solutions
Shop Floor/Stores Inventory Management Solutions Point of Sale Solutions Consumer Solutions Security Solutions
Deliveries Direct store delivery solutions Logistics solutions Invoicing solutions Order Placement & Returns solutions

Intercode has the ability to implement all these solutions with either bar code based applications or RFID based applications.

Supplier / Warehouse Operations

Warehouse Management Solutions

Warehouse Management Solutions include automation applications across all activities at all stages of warehouse management including receiving, put-away, storage, picking, packing and shipping.

Inventory Management Solutions

At the back-end, our inventory management solutions allow you to manage receipt of goods from Suppliers, damage/ wastage management and automated inventory counts.

Shop Floor/Stores

Inventory Management Solutions

At the Point of Sale i.e. the retail outlet, our inventory management solutions allow you plan and manage your shelf space immaculately. Exciting technological advance such as smart shelves and shelf auditing are also part of our service spectrum.

POS Solutions

Our Point of Sale solutions include Product Identification and Billing, Queue Busting, Mobile POS and Counter Sales Tracking. The Queue Buster is a perfect example of ensuring long queues are taken care during peak / rush time or during occasions. The Queue Buster or the Mobile POS also ensures and helps in adding Checkout counters instantly with limited or no infrastructure changes at the store.

Consumer Solutions

In addition, various consumer oriented solutions such as Price Checkers, Information Kiosks, Hot Spots, Automatic Cashier Machines are available to help you create that special shopping experience for your customers. Special treatment based on loyalty schemes for selected customers can also be handled using RFID Technology.

Security Solutions

Our security solutions enable you to provide a safe experience to your customers while ensuring that your requirements in terms of safety of assets and products are met. These include anti Shoplifting Tags and Gates, which use Radio Frequency (RF) or use Magneto-Acoustic technology.

Transportation challenges just keep climbing along with fuel prices, driver shortages, and the need to reduce excess product. Having an effective and efficient dispatch system in place that delivers visibility to your operations and drivers is essential. Benefits include efficiency in staging outbound trucks, increasing accuracy of truckloads, and optimizing driver’s delivery routes and schedules.

Using Intercode's mobile computing technology for deliveries to stores and customers, drivers are able to record real-time proof of delivery and customer receipt confirmation to order processing systems, eliminating follow-up calls and other delays in tracking deliveries and reducing the order-to-cash cycle. By deploying Intercode's delivery products, fleets are becoming more responsive with WWAN communications, decreasing travel time and expense with GPS, and improving accuracy with bar code scanning and RFID.

Intercode’s products are used in a wide range of Delivery applications, including:

How would it work?

Intercode Solutions takes direct store delivery to the next level by taking paper and guess work out of the delivery process. Route Real allows complete control over the supply chain by managing the three major components of remote sales and delivery: Logistics, Invoicing and Order Placement & Returns. The following outlines a “day in the life” of a typical Route Real user:

1) Orders are sent from an integrated ERP system to the Route Real console.

2) When the driver leaves the facility, his handheld is loaded with all of the information needed for today’s route including history information about the customer’s previous purchases and current Accounts Receivable balance.

3) A load sheet is automatically calculated based on the route and the customer orders on that route for the day. The truck can be loaded in reverse order so that the first stop of the day is on the back of the truck. All inventory loaded on the truck is automatically “transferred” from the main warehouse to the “truck” warehouse. Inventory in the warehouse and inventory on the truck is updated real-time.

4) Orders and deliveries executed in the field are scanned into a handheld device. The order can instantly be available in the ERP system for picking or staging via a wireless WAN connection built into the handheld computer from several providers such as Reliance Infocomm, Airtel, Hutch, Idea, Tata Indicom and many others. The orders can also automatically be “synched” through a WI-FI hot spot either in the field or at the company’s warehouse.

5) A reconciliation report is automatically generated upon the trucks return that displays the list of loaded items and the items sold that day and the remaining items on the truck, thus identifying errors or “shortage” issues immediately.

6) Total receipts collected by cash, checks and credit cards are available for reconciliation and automatically updated in the ERP system.

7) Invoices are automatically created in the host ERP system with no data entry.

8) Payments collected by the driver are recorded in the ERP system updating accounts receivable balances with no additional keyboard input.

9) Inventory that is taken on the truck is reconciled against what was loaded and sold when the truck returns after delivery.

Route Real has a feature set designed to increase traceability and decrease data entry tasks. Consider the following list of features included in the core software:

Logistics

• Manage delivery routes, territories and schedules from the Direct Delivery Console
• Equip handhelds with complete customer, inventory and pricing data
• Record arrival and departure time of each stop

Invoicing

• Scan items as they are delivered to confirm accuracy
• Invoice customers and collect payment on the fly
• Build to stock based on customer inventory levels
• Capture electronic signatures at point of delivery
• Follow handheld prompts to meet delivery requirements of each specific customer
• Update your accounting system in real time with the push of a button

Order Placement & Returns

• Review previous orders
• Place orders, invoice, and deliver in one step
• Place orders for future delivery, accept returned merchandise, apply a reason code and photograph damages if necessary